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Gwar [14]
3 years ago
13

What is the definition of excellent customer service?

Business
1 answer:
stiks02 [169]3 years ago
7 0
Good customer service means having thorough  knowledge and having a positive attitude.
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A company has a retention rate of 50%, sales of $25,000, beginning equity of $50,000 and profit margins of 10%, an asset turnove
Degger [83]

Answer:

Sustainable Growth Rate: 2.5%

Explanation:

Sustainable growth rate is calculated by multiplying return on equity with retention ratio.

Logic behind above is that whatever portion of net profit is retained by the Company, is used in the Company's operations, which earns certain percentage of equity known as return on equity. By multiplying both return on equity with retention ratio, we assume that the practice will continue for foreseeable future and the Company will continue to grow at the calculated growth rate.

Growth rate = Retention ratio * return on equity

Retention ratio = 50%

Return on equity = Net profit available for distribution / Opening equity

Return on Equity = (25,000 * 10%) / 50,000

Return on Equity = 5%

Growth Rate = 5% * 50%

Growth Rate = 2.5%

5 0
3 years ago
Wessner Corporation has provided the following information: Cost per Unit Cost per Period Direct materials $ 6.20 Direct labor $
brilliants [131]

Answer:

The correct answer is D: $13

Explanation:

Giving the following information:

Cost per Unit Cost per Period:

Direct materials $ 6.20

Direct labor $ 2.80

Variable manufacturing overhead $ 1.45

Fixed manufacturing overhead $ 12,000

Sales commissions $ 1.00

Variable administrative expense $ 0.55

Fixed selling and administrative expense $ 4,000

Price= 25

Contribution margin= Price - variable costs

Variable costs= direct materials + direct labor + variable manufacturing overhead + sales commissions + variable administrative expense

Variavle costs= 6.20 + 2.80 + 1.45 + 1 + 0.55= $12

Contribution margin per unit= 25 - 12= $13

4 0
3 years ago
Looking at Channel 4’s strengths, their ability to appeal to different niche audiences is the highlight of the company. One of
Colt1911 [192]

Answer:

True

Explanation:

Remember, that the term 'company strength' is commonly used to refer to the overall advantages a company has.

Thus, when it was said that Channel has the ability to appeal to different niche audiences that they can guarantee a "16 to 34 year old ABC1 audience at peak viewing times.

Also, mention was made about the company receiving 17 Oscar nominations in the year 1994. All this facts highlights the company's strength.

7 0
3 years ago
In today's organization, many employers appear to prefer to work for a supervisor with a ________ leadership style.
vova2212 [387]
<span>A supervisor in today's work environment needs to be flexible and adaptable. Employees today expect a lot more opportunities to do things such as work from home. Also in today's more technological world, demands on the supervisor and employer change frequently. Because of all of this, employers and employees prefer a people-centered leadership style.</span>
3 0
4 years ago
Variance reports are: internal reports for management external financial reports SEC financial reports all of these
alina1380 [7]
Variance reports are internal reports for management. They are used primarily for the purposes of internal accounting and auditing. 
8 0
3 years ago
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