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Gwar [14]
3 years ago
13

What is the definition of excellent customer service?

Business
1 answer:
stiks02 [169]3 years ago
7 0
Good customer service means having thorough  knowledge and having a positive attitude.
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Which of the following methods does not help reduce marketing risks?
Nitella [24]

Answer: The following methods does not help reduce marketing risks: <u><em>Integrate vertically to insure a market or form a marketing alliance.</em></u>

Integrating a firm vertically and thereby forming a marketing alliance won't reduce the marketing risks for any organization.

<u><em>Therefore, the correct option in this case is (c).</em></u>

7 0
3 years ago
Identifying time lags Advocates of active policy face several obstacles when implementing discretionary fiscal or monetary polic
e-lub [12.9K]

Answer: d. Decision-making lag

Explanation:

When policy makers have identified that there is a problem that needs fixing but cannot seem to agree on the way forward, this is known as a <em>Decision - Making Lag or simply the Decision Lag.</em> It is one of the 3 specific inside Policy Lags and can be devastating due to the uncertainty of time it might take.

For instance, the economists suggesting dropping the federal funds rate by 0.25% might have the backing of one half of the Fed and the other Economists, the other half. Arguments could therefore go on for weeks before a decision is made.

4 0
4 years ago
Capacity planning requires demand forecasts for an extended period of time. Forecast accuracy tends to​ _______ as the forecasti
Aleonysh [2.5K]
Forecasting accuracy tends to decrease as the forecasting horizon increases.
Explanation—
It is harder to forecast far into the future. Accuracy is going to decrease because there are too many variables over more time. It is easier to forecast for just a few days in the future.
8 0
2 years ago
Glass walls
Goshia [24]

Answer:

the anwser is A i searched it up

3 0
3 years ago
Precision Systems manufactures CD burners and currently sells 18,500 units annually to producers of laptop computers. Jay Wilson
hram777 [196]

Answer:

a. What increase in the selling price is necessary to cover the 15 percent increase in direct labor cost and still maintain the current contribution margin ratio of 40 percent?

estimated production costs per unit:

direct materials $10

direct labor $23

overhead $30

total $63

if we want contribution margin to remain at 40%, then selling price = $63 / (1 - 40%) = <u>$105</u>

to verify our answer, contribution margin = $105 - $63 = $42 / $105 = 40%

b. How many units must be sold to maintain the current operating income of $350,000 if the sales price remains at $100 and the 15 percent wage increase goes into effect?

if sales price doesn't change, then contribution margin = $37 (not $40)

units sold to keep profit at $350,000 = ($350,000 + $390,000) / $37 = <u>20,000 units per year</u>

c. Wilson believes that an additional $700,000 of machinery (to be depreciated at 20 percent annually) will increase present capacity (20,000 units) by 25 percent. If all units produced can be sold at the present price of $100 per unit and the wage increase goes into effect, how would the estimated operating income before capacity is increased compare with the estimated operating income after capacity is increased? Prepare schedules of estimated operating income at full capacity before and after the expansion.

working at full capacity, sales price $100 (unchanged) and direct labor costs increasing by 15%

                                          capacity 20,000          capacity 25,000

sales revenue                     $2,000,000                  $2,500,000

direct labor                          $460,000                      $575,000

direct materials                   $200,000                      $250,000

overhead                             $600,000                      $750,000

fixed costs                      <u>     $390,000      </u>          <u>      $670,000       </u>

operating revenue              $350,000                      $255,000

The expansion will result in lower operating profits ($95,000 less) so it should be discarded.

7 0
4 years ago
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