Charlotte's voyage back to the government funded facility of education
Answer:
2.1 FORMAL LETTER You recently purchased a cellphone online. You later discovered that promotional items promised in the package were not included. The online store tosses you from pillar to post in resolving the matter. Write a letter to the manager of the online store, expressing your dissatisfaction with their service delivery.
I think the paragraph is trying to show and inspire a ton of wisdom.
I would pick the third option