Question

Match the terms to their correct meanings. 1. body language the unspoken messages conveyed through your behavior or body movements 2. tone to give and receive messages 3. communicate the ability to understand another person's feelings 4. empathy the way your voice sounds when you are speaking

Answer 1

Answer 1: Body Lanugage-- the unspoken messages conveyed through your behavior or body movements

Body language is a type of non-verbal communication, where we unknowingly send messages to others by the way we position or move our body. For instance, if you cross your arms across your waist when someone is speaking to you, it implies that you are either defensive or closed off to what they are saying. Another instance is if you have your head held high, shoulders pulled back and hands on your hips, it sends out the message that you are confident and powerful. 

Answer 2: Tone-- the way your voice sounds when you are speaking

Tone or the tone of your voice refers to the pitch, speed, volume and manner in which your voice is projected when you speak. For instance, if you speak in a hushed tone, you will sound very soft, and if you speak in angry tone, you will sound loud and harsh in your tone.Our tone conveys our emotions and thoughts to an extent. Most individuals are easily able to distinguish a happy tone from a sad tone or an angry one, and so on. 

Answer 3: Communicate-- To give and receive messages

Communication is the process through which exchange messages with others back and forth. Communication can occur verbally where participants of a conversation take turns speaking and listening to each other, and they can also take place through text, where people write letters, messages and emails to each other. Lastly, communication can also be non-verbal, through facial expressions and body language.

Answer 4: Empathy-- The ability to understand another person's feelings

Empathy refers to the ability to gauge and understand others' feelings and feel the same way another person is feeling. For instance, a person high in empathy might also feel happy if those around him or her are happy, and he or she might be able to easily sense tension when walking into a room where a heated discussion has taken place. People with empathy are able to "step into" someone else's shoes and see things from their perspective.