According to my research on studies conducted by various psychologists, I can say that based on the information provided within the question CNN's presentation was an example of the dissonance aspect of the cognitive approach. This aspect focuses on conflicts that are result of differences in attitudes, beliefs or behaviors. Which is what is happening with the presentation since CNN's designers believed that the presentation had a good design, yet the audience did not.
I hope this answered your question. If you have any more questions feel free to ask away at Brainly.
