Greer decision is linked with the inconsistency of the quality of services.
<u>Explanation:
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The consistency with which the service attributes anticipated for customers are delivered is a reliable measurement of total quality in the service industry. Consistency defines how sometimes you demonstrate and offer your clients the desired service quality.
Consistency of service is always expected by all customers; they want calm and no disagreeable surprises. In manufacturing, performance improvement is accomplished via a technique called statistical control of processes or SPC to minimize system uncertainty or variability.
For example, you can't create a consistent quality of service if you're prompt, correct and polite to certain of your customers, sometimes in all your branches. Therefore to say, good service turns into an error. Credibility will not be lasting or successful.
Answer: NOne of the above. Or C Place of employement
Explanation:
Answer:
The correct answer is a) investments in new facilities.
Explanation:
Business investment is the main way to obtain benefits in the short, long or medium term. For this, it is necessary to invest a certain capital in business or activities that allow the investor to increase it over time.
In the case of financial investment, capital is used to acquire securities, securities and other financial documents through which to obtain a benefit through the interest earned on them.
customer satisfaction; earn long-term profits; increased shareholder value