Because the way people responds is really different depending on the way we convey a certain information, which make it important to <span> understand the purposes, audience, and context for a message before we even made the script.
For example, if the intended audience is children in their elementary school, we need to make the words and intonation seems friendly and interractive. If the intended audiences are group of professionals, it would be better if the words and intonation made into serious and to the point</span>
Answer:
Emotional Information
Explanation:
Emotional Information is defined as the ability to receive, understand and interpret emotional stimuli.
It helps an individual to understand ones own and other people's emotions, to discriminate between different emotions and label them appropriately and to use emotional information to guide thinking and behavior.
It is usually communicated through body language and non lexical forms such as facial expressions, pitch, gestures, body posture, tone and intonation.
The answer to your question is GROUP POLARIZATION