Answer:
d.a customer interacting with a franchise employee
Explanation:
Customer contact points are avenues through which a company interacts with its customers directly. The modes of interactions include phone calls, written communication, online interactions, or one-on-one customer support.
Many businesses recognize the importance of customer contact points. They invest heavily to ensure that the customer gets a wonderful experience at the contact points.
Answer:
The correct answer is corporate culture.
Explanation:
Corporate or organizational culture is, basically, the ideology of a company: the set of attitudes, habits, beliefs and behaviors of the human group that makes it up, the way they interact and the way they manage external business transactions.
It can be developed intentionally according to the direction in which the company moves in terms of style, priorities and values, or in a more organic way as a result of the sum of the characteristic features of its members and the nature of the interaction between them.
The culture of a company is reflected in its public image, its dress code, its business hours, its facilities, the benefits of its employees, its sales volume, hiring decisions, the treatment of customers and the degree of satisfaction of them and all other aspects of operations.
When milk has an absolute advantage in the production of two goods over Tommy, Milk IS MORE PRODUCTIVE IN PRODUCING BOTH GOODS THAN TOMMY.
A country or an individual is said to have absolute advantage in producing a good if the person can produce the good more efficiently economic wise.
Answer:
Explanation:
Low involvement. The major reason for the advertisement is not so that there will be high involvement buyer, with information about the product (beer) to be produced deeply to form strong attitudes, but the advertisement is basically for entertainment and also so that good feeling can be associated about the advert and product (beer). In fact the major disadvantage about the use of humour in advert is that people can remember the advert and forget the brand or product been advertised.
