Answer:
Preferred stock shares the combined characteristics of common stock and bonds.
The cash flows associated with preferred stock are recorded in the financing activity section of the statement of cash flows. The first is the receipt of cash (cash inflow) when preferred stock shares are issued. The second is the payment of preferred stock dividends (cash outflow).
Explanation:
The characteristics of common stock shared by preferred stock are there is no fixed maturity date, no repayment of initial investment, preferred dividends do not force the company into bankruptcy, and dividends are not deductible for tax purposes. The characteristics of bonds that preferred stock shares are fixed interest rate, preferential treatment in liquidation and in the payment of dividends, and non-participation in the residual profits.
Answer:
There are various measures and tools to gauging and measuring customer satisfaction in the Banking Industry:. They include: Surveys, Feedback Forms, Oral Conversations, Complaints Box. Statistics from this tools could explain the why there is an increase/decrease in the level of growth and customer retention.
Explanation:
Surveys: Customer satisfaction surveys is a good tool to learn more about what the customer feels about services rendered. Surveys allow the Management to ask question like; Which of our products do you love most. How likely will you recommend us to others, what was your experience about the Internet banking process and much more.
Feedbacks: Feedback are great for immediate response after a transaction or interaction has just been concluded. It is also commonly used after the customer has just dropped off a chat or call with a Bank Representative. Few questions requiring Yes or No. For example: Were you satisfied with how you were attended to[Yes or No], Would you visit us again[Yes or No] etc.
Oral Conversation: This involves chats, direct calls or physical visits by Customer Representatives to clients requesting to know what general issues they may have with the Bank, why the customer has not visited for a long time etc.
Physical Complaints Box: This are comments box placed in a notable section of the bank premises. Here a client document his/her experience/complaints in writing and drop it in the Box.
Linking Customer Satisfaction & Growth
The various tools outlined above can give a broad description the level of satisfaction experienced by customers. What percentage of customers were very satisfied, not satisfied from the statistics gotten. The level of satisfaction in turn will determine how loyal the customers will be. Loyal customers will recommend the bank and be enthusiastic about its products[Accounts] while disgruntled customers can damage the brand through negative comments and publicity.
Answer:
The answer is <u>KS 1.01/EB</u>.
Explanation:
This is an example of a cross rate.
Cross rate refers to an exchange rate between two currencies that is calculated based on the exchange rate of each of the two currencies to a third currency.
For this question, the cross rate KS/EB will be estimated by reference the US dollar which is third currency. This can be calculated by simply dividing the KS 1.4/$ by the E B1.39/$ as follows:
KS/EB = 1.4 / 1.39 = 1.01
That is, the answer is <u>KS 1.01/EB</u>.
Answer:
$92,054
Explanation:
The computation of the gross income is shown below:
= Wages earned + interest received from a savings account
= $87,240 + $4,814
= $92,054
We simply added the wages earned and the interest received from a savings account so that the accurate amount can come i.e gross income
All other information which is given is not relevant. Hence, ignored it
Activity-based costing systems are greater correct than conventional costing structures. this is because they provide an extra specific breakdown of indirect prices.
Activity-based totally costing offers a greater correct approach to product/carrier costing, main to more accurate pricing decisions. It increases expertise of overheads and price drivers; and makes highly-priced and non-cost including sports greater visible, permitting managers to lessen or dispose of them.
There are pros and cons to both the traditional and the Activity-based costing gadgets. One gain of the ABC gadget is that it provides extra correct records on the charges to manufacture products, but it does not show up on the monetary statements.
The primary purpose of the usage of the activity-primarily based costing method is to increase the profitability and standard performance of a corporation. The Activity-based costing approach does this by identifying correct overhead fees and cost drivers main to extra streamlined enterprise procedures.
Learn more about Activity-based costing here: brainly.com/question/6654166
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