The order of the attributes in RFM conforms to the order of their importance in ranking customers. Recency is the most important factor. Recency alone won’t sort out your good customers from your new ones. You need frequency for that. Frequency measures the intensity of a customer’s relationship with your business. How much a customer spends on average or in total is the final measure of his or her monetary value.
Answer:
The application of skill and knowledge with reasonable care and diligence
Explanation:
Competence is a part of Article IV- Due Care under the AICPA code of professional conduct. Competence is necessary to render the professional service without calling into question. It represents the application and maintenance of perceiving experience that supports a professional member to render a service with extreme knowledge, facility, and professionalism. Therefore, the answer choice B is the correct option.
1) Know the complaint. Ask what they think is the best solution to resolve the problem. Weigh the pros and cons of their suggestions. If more pros than cons, implement their suggestions. If more cons than pros, ask them to suggest other ways of solving their complaints.
2) Narrow down the choices. Give them shorter time to think and hold them to their decision.
3) Let them share their expertise with others.
4) Let them share their ideas more. Let them be more involve in team activities so that they will feel that they belong.
5) Give them projects that they can kickstart. That way they will have a way to channel their aggressiveness. Let them be part of team building activities to help them adjust with other people's personalities.
Answer: An insider trader.
Explanation: he uses the inside secretive information that has been stealthily communicated to him through grapevine means to enrich himself.
Answer: delaying collection of foreign currency receivables if that currency is expected to appreciate
Explanation:
A lag strategy involves the delay in collecting foreign currency receivables when an economic agent like the individuals, firms or the government believes that the currency will appreciate.
A lag strategy also involves the delay in payables when one is aware that the currency will soon depreciate.