Answer:
Training
Explanation:
Learning within a workgroup is the only way to improve performance. An outstanding representative as Roberta needs to transfer her skills to the rest of the team. One strategy to accomplish that is naming her as responsible for on-board training for the new teamates.
Another strategy is to use surveys after the calls to know what are the opinions of clients regarding services. It allows to identify improvement opportunities.
Television ads usually portray the elderly as being vibrant, active, healthy, energetic, etc.
In television ads, things are usually depicted as being the opposite of what they are in real life. That, or television ads are meant to reinforce stereotypes. That's usually in more television shows, instead of advertisements though.
The answer is mortage according to edgnuity i just took the test and got a 100