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Sonbull [250]
3 years ago
13

Once a business has sold a service, it no longer needs to be concerned with customer satisfaction. True False

Business
1 answer:
kobusy [5.1K]3 years ago
4 0

Answer:

False

Explanation:

' Once a business has sold a service, it no longer needs to be concerned with customer satisfaction' is a False statement.

Customers are the pillars on which every business stands & their satisfaction should be a supreme priority for a business.

There is need of 'After Sale Services' after selling a service. This is important to ensure customer's expectations from the product are met, & they are satisfied with the business' services.

After sale services make customers feel valued. This generates customer retention, customers' loyalty towards business. Such customers are also likely to do word marketing & build a business' reputation in front of other customers.

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Countess Corp. is expected to pay an annual dividend of $4.57 on its common stock in one year. The current stock price is $73.59
Serjik [45]

Answer:

The cost of equity is 9.91%

Explanation:

The constant growth model of the DDM is used to calculate the price of the share or the fair value per share based on a constant growth in dividends and the required rate of return which is also known as cost of equity.

Plugging in the available values in the formual we can calculate the cost of equity or the required rate of return.

73.59 = 4.57 / (r - 0.037)

73.59 * (r - 0.037) = 4.57

73.59r - 2.72283 = 4.57

73.59r = 4.57 + 2.72283

r = 7.29283 / 73.59

r = 0.0991 or 9.91%

3 0
3 years ago
Read 2 more answers
McDonald's is an excellent example of a firm that simultaneously employs both a product-differentiation and a cost-leadership st
julia-pushkina [17]

Answer:

The correct answer is True.

Explanation:

Product differentiation is a competitive strategy that aims to make the consumer perceive the good or service offered by a company differently from those of the competition.

The cost leadership strategy is to find and maintain a low cost position compared to the competition, this will allow the company to obtain higher returns than the industry average.

There is a relationship between the cost leadership strategy and the possession of a high market share, this is because having a high market share allows the appearance of economies of scale and economies of experience, both contribute to reducing unit costs.

7 0
3 years ago
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What is CRM software designed to do?
Lostsunrise [7]
In CRM (customer relationship management<span>), CRM software is a category of software that covers a broad set of applications designed to </span>help<span> businesses manage many of the following business processes: customer data. customer interaction. access business information.</span>
3 0
3 years ago
You work as a salesperson for a chemical manufacturer, which keeps you very busy. Your customers are photographers who use your
ELEN [110]
I think the answer is B
7 0
2 years ago
Hal and Gavin are siblings who own a mattress recycling company. Demand has been increasing for their services and the brothers
Yakvenalex [24]

I think it's A. They decide to open a mattress drop off site, downtown, because the marginal, cost of the new location is less than the other projects.

4 0
3 years ago
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