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3 years ago

Once a business has sold a service, it no longer needs to be concerned with customer satisfaction. True False

Business

1 answer:

kobusy [5.1K]3 years ago

4 0

Answer:

False

Explanation:

' Once a business has sold a service, it no longer needs to be concerned with customer satisfaction' is a False statement.

Customers are the pillars on which every business stands & their satisfaction should be a supreme priority for a business.

There is need of 'After Sale Services' after selling a service. This is important to ensure customer's expectations from the product are met, & they are satisfied with the business' services.

After sale services make customers feel valued. This generates customer retention, customers' loyalty towards business. Such customers are also likely to do word marketing & build a business' reputation in front of other customers.

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Henry works as an assembly line worker at MM Corporation. Two weeks back, he suffered multiple fractures while trying to repair

Ivenika [448]

Answer:

he is still getting paid while he is out. He probably has a doctors note.

Explanation:

idk what the question is.

8 0

4 years ago

In this assignment, you will develop a more personalized understanding of the Balanced Scorecard concept and see how your vision

sesenic [268]

Explanation:

The following are my SMART goals:-

Specific

1. I want to be physically fit within 6 months on order to be able to run a marathon in less than 3 hours.

2. I want to become a manager in my current organization from my current position as an assistant manager within the next 3 years in order to be able lead a team.

3. I want to be a lovable dad to my daughter in the next 3 months so that I can spend more quality time with her.

4. I want to become an amazing husband to my wife by spending more quality time with her and also taking her on vacations in the next 6 months.

Measurable

1. I would start my training from next week. Initially I would run 3 to 5 kilometers with walk breaks.

2. I would talk to my boss next week to ask for more responsibilities and also to ask him to let me know what is required to get promoted.

3. I would start leaving office early by being more efficient and effective in the office. I will also take my daughter on walks and play with her for 1 hour daily.

4. I would come back from office early and spend time with my wife.

Attainable

1. I will talk to other marathoners to know whether my goal is attainable and will also research about it.

2. I will talk to my colleagues whom are managers about what they did to get promoted.

3. I will talk to other dads to know whether my goal is attainable.

4. I will talk to other husbands that are successful.

Realistic

When I start measuring my progress weekly and getting a feedback from people whom I admire, then I would know how realistic my goals are.

Timely

I have given a time frame for the attainment of all these goals which is very vital.

For implementing these goals, I m going to use the Plan-Do-Act-Dare cycle.

Since my objective is to become a well rounded person in my personal and also my professional life, the above steps will surely help me in becoming that person.

The strategy diamond will consist of:-

1. Arenas- Professional and Personal

2. Vehicles- Focus and hard work

3. Differentiation- Being different and unique from others.

4. Staging- Speed of initiatives

Also, there should be an economic logic binding this.

5 0

3 years ago

A property management group is interested in diversifying its company to operate properties for low-income housing, but the grou

Sloan [31]

Options:a. Unrelated diversification b. Related diversification c. Internal new venture d. Joint.

Answer:b. Related diversification

Explanation:Related diversification is a system of diversification where a business Organisation diversifies its operations into product lines or brands that are similar to what it is already Manufacturing or marketing.

The property management company has already been involved in property management,but in this case it is for High income earners,since it is now interested and wants to diversify to property management for low income earners,this approach to diversify is called RELATED DIVERSIFICATION.

3 0

3 years ago

Rory’s company sells laptop computers for $700 and high-end desktop computers for $1,800. The variable costs for the laptops tot

EastWind [94]

Answer:

The weighted-average unit contribution margin is $610

Explanation:

Hi, first we need to find the contribution margin for each line of product. This is as follows.

Laptops

$Price-Var.Cost= Contrib.Margin$