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Sonbull [250]
3 years ago
13

Once a business has sold a service, it no longer needs to be concerned with customer satisfaction. True False

Business
1 answer:
kobusy [5.1K]3 years ago
4 0

Answer:

False

Explanation:

' Once a business has sold a service, it no longer needs to be concerned with customer satisfaction' is a False statement.

Customers are the pillars on which every business stands & their satisfaction should be a supreme priority for a business.

There is need of 'After Sale Services' after selling a service. This is important to ensure customer's expectations from the product are met, & they are satisfied with the business' services.

After sale services make customers feel valued. This generates customer retention, customers' loyalty towards business. Such customers are also likely to do word marketing & build a business' reputation in front of other customers.

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The example given in the question of such an ink which can print circuitry, is a huge game changer in the industry as the cost of radio frequency tag would be driven down , giving the chance to the firms in the industry to book more profit than before.

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