Empathy is an emotion that one needs to understand the world. A person needs to know what the others are going through in order to fully understand. As they say, in their shoes. A situation has many sides and each person has different circumstances and emotional stamina to deal with them
Therefore to fully understand the complete scenario from where one person is coming and feel what he might be feeling and think on his level, one person needs to be empathetic. A lot of concepts and emotions will surpass a person if he is not empathetic.
Sample response: The general lesson from the reading is that inventing a useful product takes time and perseverance. You have to experiment, fail, and retry your ideas until you succeed.
Try re-reading the text and find evidence on why you think your answer is right even if it takes and hour you will benefit from trying harder than ever and if you ever have to do this again you will be able to do it by your self