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Salsk061 [2.6K]
3 years ago
9

Andrea Arena is the owner of 2 Places at 1 Time, a concierge company. She and her staff of 60 perform everyday services such as

walking the dog, picking up cleaning, waiting for the repairman, and going to the post office for people who are too busy to perform these simple acts themselves. She is such a caring person and so well liked that her customers recommend her instead of her business to people who are looking for someone to perform similar services. Their inability to see the distinction between Arena and her services is an example of which unique characteristic of services?
A. intangibility
B. impressionability
C. incongruity
D. inseparability
E. inflexibility
Business
1 answer:
shepuryov [24]3 years ago
7 0

Answer:

D) inseparability

Explanation:

Inseparability of services refers to fact that consumers always associate the service with the deliverer of the service, and they cannot separate them. The service provider is considered a part of the service being provided.

For example, a doctor provides health care, but it is impossible to separate the service being provided, health care, from the doctor himself. When we are sick we do not say "I must go get a health care service", we say "I need to see a doctor".

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Which of the following methodologies takes the list of desired customer attributes (CAs) generated by market research and turns
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Answer: B. Quality function deployment

Explanation:

Quality function deployment is a very useful process to the manufacturing, healthcare and service industry that was introduced in the 1960s in Japan. It refers to the process of converting the needs and requirements of customers for a good generated by market research to actionable plans and specification that engineers can then use to create the product in question and thus satisfy the need of the customer.

3 0
3 years ago
Suppose Kim is willing to pay $5 for her first ice cream sundae, $4 for a second ice cream sundae, and $2 for a third ice cream
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Answer:

5

Explanation:

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3 years ago
Choose one current event. Describe the event and discuss the economic implications of this event. What economic effects might th
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Answer:

For example, Brexit. Brexit refers to the UK retreat from the European Union, one of the most famous economic unions in the world. The economic implications of Brexit are numerous, ranging from the new tariff regulations to the regulated movement of people and animals through the newly established borders.

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3 years ago
Thane Company is interested in establishing the relationship between electricity costs and machine hours. Data have been collect
dangina [55]

Answer:

The correct option : B. Cost = $ 130.00 + $ 5.90 x Machine - hours

Explanation:

Let's use the following method to solve the given problem

Now applying the high-low method of cost estimation,

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Low => March, 2,300 machine hours

Arranging it in a simultaneous equations for total cost:

We can let fixed cost per month to be F, and the variable cost per machine -hour be V, and the number of machine-hours be Q.

Therefore

Total cost = F + VQ

High => F + 5,300Q = $ 31,400

Low => F + 2,300Q = $ 13,700

Subtracting Low from High, we have 3,000Q = $ 17,700 or Q = $ 5.90 per machine hour ................equation one

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6 0
3 years ago
What gives rise to the problem of scarcity​
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Answer:

Explanation:

Often scarcity is caused by a combination of demand and supply induced effects. A rise in demand, e.g. due to rising population causes overcrowding and population migration to other fragile ecological areas

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