Answer:
<h2>"Factor 4 out of the variable terms".</h2>
Step-by-step explanation:
The given equation is

Now, according to the problem, Maya is solving by completing the square.
The first step she needs to do is to factor 4 out of the variable terms,

Then, we move the constant to the other side

Now, we divide the linear term by 2, and find its square power

Then, we factor the perfect square trinomial

Now, we solve for 

Remember, a square root always has two solutions

Therefore, the first step Maya should take is "Factor 4 out of the variable terms".