A subject is a part of a sentence that contains the person or thing performing the action (or verb) in a sentence.
When getting the writing prompt. Write down ideas and then begin the rough draft
Answer:
Dear Mr. Howard, I had purchased a box of cookies from your online shopping website. When I got the delivery and opened it, I found that they were all crushes and as a result, I could not eat them and throw them in the bin. I would be highly grateful if could look into the matter and make an arrangement for a refund for my purchase amount. I would request you to take immediate action.
Explanation: