Answer: 4. Availblitliy is not a major characteristic.
Explanation:
-Manufacturing organization can provide additional computing resources without going through the cloud service provider.
-Multi-tenancy allows multiple customers to share the same applications/the same physical infrastructure while retaining privacy and security over their information.
-Cloud computing resources usage is metered and organizations pay accordingly for what they have used.
-Elasticity is a landmark of cloud computing and it implies that organizations can rapidly provision and de-provision any of the cloud computing resources.
Kendall should report the email as scam and delete email instead of forwarding it. She should also run her virus protection software as these kind of emails on the Internet are mostly Fraud and can contain virus so the user should avoid them.