Answer:
The second one. "by referring to the reader as "Friend" and "you""
Explanation:
by adding inclusive words such as 'you' and 'friend' toomer makes the excerpt sound inclusive toward you, the reader. This gives you a sense of familiarity.
Answer:
i think the answer is either A or C sorry i couldn't be more of help to you...
Explanation:
B. Hello, How may I help you? <3 my name is _____
The answer is It’s a shareholder