The correct answer would be, her ability to speak more than one language.
Joni is applying for a position at a local hospital as a receptionist. The above mentioned statement would have the most impact on her ability to do her job.
Explanation:
Hospital is a place where people from everywhere come. These people may belong to different social classes, different backgrounds. Local hospitals are visited by people from the surrounding areas as well. They might interact in their local languages.
So if a person is sitting on a reception, where people will come and interact at first place, then that person on the reception must be able and capable enough to interact with those people in their local language.
So when applying for a position at a local hospital as a receptionist, a person's ability to speak more than one language would have the most impact on the ability to do the job.
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