Question

What category of the Thomas-Kilmann Conflict Mode Instrument involves giving in to the customer at the expense of the organization, even if the situation does not truly call for it?
collaboration

accommodation

compromise

competition

Answer 1

Answer:

collaboration

Explanation:

The Thomas-Kilmann Instrument is designed to measure a person's behavior in conflict situations. “Conflict situations” are those in which the concerns of two people appear to be incompatible

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