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Naddik [55]
3 years ago
15

Service providers should refrain from asking feedback from customers to save time that can be used to provide better service qua

lity.
A. True
B. False
Business
2 answers:
Gemiola [76]3 years ago
8 0

Answer:

B. False

Explanation:

The target of service provision are the customers. So service providers must ensure that their targets are obtaining maximum satisfaction from the quality of service they provide and one way of doing this is by asking feedback from customers

AveGali [126]3 years ago
5 0

Answer:

False

Explanation:

For service providers to provide excellent customer service, you first need understand their experiences, and dissatisfactions. They must ensure that their customers are obtaining quality service that they are providing, and of a necessity this can be gotten through asking customers for feedback. Getting your customers to give you feedback has another important benefit. It makes them feel relevant and that you place value on them, and are willing to look into their issues and profer solutions. This can help to even prevent them from sharing their negative comments on social media. 

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Morgan company issues 9%, 20-year bonds with a par value of $750,000 that pay interest semi-annually. the current market rate is
Gemiola [76]
The amount of interest owed to the bondholders for each payment is $33,750. The amount interest to the bondholders for each payment should be calculated with this formula: Interest Yield Rate x Face Value of Bond x Time (9% x $750,000 x 1/2). The market interest rate of 8% has no effect on the interest payment calculation but it impacted the bond market value.
6 0
3 years ago
All of the following assets will be included as intangible assets on the balance sheet exceptA. patents.B. copyrights.C. investm
Damm [24]

Answer:

investments.

Explanation:

Intangible assets are assets that cannot be physically seen. Example of intangible assets are parents, copyrights, goodwill, trademark etc

I hope my answer helps you

4 0
3 years ago
If you find yourself in a situation that you think might be escalating, what should you avoid doing?
Anuta_ua [19.1K]
Hi there! The answer is C.

If you find yourself in a situation that you think might be escalation, you should avoid letting people know their issue is not part of your job. When telling people their concerns are not part of your job, it makes the chance of escalation rise.

You could try using options A, B and D in order to keep the involved people as content as possible.
5 0
3 years ago
Read 2 more answers
The price elasticity of demand is –1.25, and the share of the tax borne by consumers is 0.80. what is the price elasticity of su
Musya8 [376]

<span>Price elasticity of demand is -1.25 =  Ed</span>

Price elasticity of supply = Es

Share of tax by consumers = 0.80 = Es / (Ed + Es) = Es / Es + 1.25

0.8 Es + 1 = Es

1 / 0.2 = Es = 5

Therefore, the price elasticity of supply is 5

<span> </span>

3 0
4 years ago
Proposal #1 would extend trade credit to some customers that previously have been denied credit because they were considered poo
wolverine [178]

Answer: See explanation

Explanation:

a. Compute the incremental income after taxes that would result from these projections:

Sales increase= $200,000

Less: Uncollectible accounts:

= 7% × $200,000

= ($14,000)

Annual incremental value= $186,000

Less: Collection cost:

= 3% × $200,000

= ($6000)

Less: Production and selling cost:

= 80% × $200,000

= ($160,000)

Incremental income before tax= $20000

Tax at 30% = ($6000)

Incremental income after tax = $14000

b. Compute the incremental Return on Sales if these new credit customers are accepted If the receivable turnover ratio is expected to be 4 to 1 and no other asset buildup is needed to serve the new customer.

Incremental Return on Sales will be:

= Incremental income after taxes ÷ Increase in sales

= $14000/$200000

= 7%

c. Compute the additional investment in Accounts Receivable.

Since the receivable turnover ratio will be 4, then the additional investment in the accounts receivable will be:

= Additional credit sales/Receivable turnover ratio

= $200000 /4

= $50,000

Therefore, the additional investment in the accounts receivable will be $50,000.

d. Compute the incremental Return on New Investment.

The incremental return on new investment will be:

= Incremental income after taxes/Additional investment

= $14000/$50000

= 28%

e. If your company requires a 20% Rate of Return on Investment for all proposals, do the numbers suggest that trade credit should be extended to these new customers? Explain.

Yes, the numbers implies that trade credit should be extended to these new customers. This is because the incremental return on the new investment is 28%, and this is higher than the rate of return on investment which is 20%.

5 0
4 years ago
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