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Naddik [55]
3 years ago
15

Service providers should refrain from asking feedback from customers to save time that can be used to provide better service qua

lity.
A. True
B. False
Business
2 answers:
Gemiola [76]3 years ago
8 0

Answer:

B. False

Explanation:

The target of service provision are the customers. So service providers must ensure that their targets are obtaining maximum satisfaction from the quality of service they provide and one way of doing this is by asking feedback from customers

AveGali [126]3 years ago
5 0

Answer:

False

Explanation:

For service providers to provide excellent customer service, you first need understand their experiences, and dissatisfactions. They must ensure that their customers are obtaining quality service that they are providing, and of a necessity this can be gotten through asking customers for feedback. Getting your customers to give you feedback has another important benefit. It makes them feel relevant and that you place value on them, and are willing to look into their issues and profer solutions. This can help to even prevent them from sharing their negative comments on social media. 

You might be interested in
Epsilon Co. can produce a unit of product for the following costs: Direct material $ 8 Direct labor 24 Overhead 40 Total costs p
mylen [45]

Answer:

It is cheaper to make the units in-house.

Explanation:

Giving the following information:

Make in-house:

Direct material $ 8

Direct labor 24

Overhead 40

Total costs per unit $72

Buying price= $60

<u>We need to determine which option provides the lower cost. Because 40% of overhead will remain constant, we have to take it out of the equation.</u>

<u>Production cost:</u>

Direct material $ 8

Direct labor 24

Overhead= 40*0.6= 24

Total production cost= $56

It is cheaper to make the units in-house.

8 0
3 years ago
The relationship between an employer and an employee can be thought of in terms of a(n) __________, a description of what an emp
myrzilka [38]

The answer is psychological contract.

A broken psychological contract may occur when an employee believes that working extra would be naturally rewarded. This, however, may not be business policy. If the person is salaried, they may not be compensated for the extra hours worked.

Daily acts and remarks made in the workplace, as well as how they are interpreted by all parties involved, have an impact on the contract.

`

In other words, it is a promise developed via regular workplace encounters in which the organization learns what is expected of each employee.

Psychological contracts evolve and adapt to the organizational working culture over time. However, they are generally difficult to change and can differ across individual party members and whole organizations.

To know more about employer and employee relationship click here:

brainly.com/question/13400621

#SPJ4

8 0
2 years ago
Sunland’s Shop can make 1000 units of a necessary component with the following costs: Direct Materials $21000 Direct Labor 6000
algol13

Answer:

$9,000

Explanation:

Total variable cost of manufacturing the components are as follows;

Direct materials $21,000

Direct labor 6,000

Variable overhead 3,000

————

Total $30,000

If we purchase the cost is $39,000 and the company is indifferent if they will manufacture or purchase. Therefore;

$39,000 - 30,000 = $9,000 (unavoidable fixed cost)

7 0
3 years ago
Whether a business makes a profit or loss is determined by the difference between the total amount of money a business takes in,
elena55 [62]

Answer:

Revenue/Income; Expenses

Explanation:

Profit or Loss is determined as the difference between the revenue made by a business (also known as its income), and the expenses spent in the process of generating that revenue.

Profit/Loss = Revenue - Expenses

If the difference is positive, the outcome is a profit. If the difference is negative, the outcome is a loss.

5 0
3 years ago
Windsor Inc. had beginning inventory of $11,700 at cost and $19,700 at retail. Net purchases were $130,016 at cost and $169,800
Ulleksa [173]

Answer:

$24,779

Explanation:

In order to calculating the ending inventory using the conventional retail inventory method. we required to do the following computations which are shown below:

Using cost method

Goods available for sale:

= Beginning inventory + Purchases

= $11,700 + $130,016

= $141,716

Using retail method

Ending inventory

= Beginning inventory + Purchases  + Net markups - Net markdowns - sales revenue

= $19,700 + $169,800 + $101,00 - $6,800 - $157,900

= $34,900

Now

Cost to retail ratio = $141,716 ÷ ($19,700 + $169,800 + $101,00)

                              = $141,716 ÷ $199,600

                               = 0.71

So,

Estimated ending inventory at cost:

= Estimated ending inventory at retail × Cost to retail ratio

= $34,900 × 0.71

= $24,779

3 0
3 years ago
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