Question

A user contacted the help desk to report that the laser printer in his department is wrinkling the paper when printed. The user checked the paper in the supply tray, and it is smooth and unwrinkled.
Which of the following is the most likely reason for the wrinkled paper? (Select TWO.)
A. The paper does not meet the requirements for the printer.
B. The user is selecting the wrong driver for the printer.
C. The paper is creased before it is installed in the printer.
D. The pages being printed are using too much toner.
E. The paper is damp when run through the printer.
F. The printer does not have enough free memory.

Answer 1

Answer:

Option A and Option E are correct.

Explanation:

A user informed the call center to complain that their office's laser printer damages every paper while it is printed. The user well into the distribution tray reviewed those papers although it's glossy and wrinkle-free.

So the purpose behind it is that the paper doesn't reach the printer's specifications, or even when going thru the printer, the paper becomes moist.