Question

A user contacted the help desk to report that the laser printer in his department is wrinkling the paper when printed. The user checked the paper in the supply tray, and it is smooth and unwrinkled.
Which of the following is the most likely reason for the wrinkled paper? (Select TWO.)
A. The paper does not meet the requirements for the printer.
B. The user is selecting the wrong driver for the printer.
C. The paper is creased before it is installed in the printer.
D. The pages being printed are using too much toner.
E. The paper is damp when run through the printer.
F. The printer does not have enough free memory.

Answer 1

Answer:

Option A and Option E.

Explanation:

Whenever a client approached the call center to complain about whether their department's printer stains that paper while it has been printed. Then, client in the following tray verified those papers and it's glossy and in properly maintained.

However, the purpose for much of the wrinkled paper has been that the paper doesn't match the printer's specifications, and whenever going via the printer, the sheet is moist.

Thus, the following are the reason why the other options are not true according to the given scenario.