Question

A mobile device user has tried to install a new app numerous times without success. She hasclosed all unused apps, disabled live wallpapers, and restarted the device in an attempt to getthe app to install. Which of the following steps should the user take next?1. Back up all user data and perform a factory reset.2. Check for sufficient available storage space. 3. The user needs to check to verify there is enough free storagespace to install the app. If not, unused apps can be uninstalled, and anapp to clean up space can be utilized.4. Disable full device encryption.5. Generate a new public key

Answer 1

Answer:

2. Check for sufficient available storage space.

Explanation:

Without sufficient storage space, no new installation or updating of previous application can occur because there is no space to house the new data. If there is lack of space after checking it's best to delete unwanted data to free up some space.