D. Map is the correct option.
A map would be the best option because the user will be able to see the directions to a location graphically. The user does not know the location, so it will be very difficult for him /her to imagine and understand the verbal explanation. The map will function as the picture the user's mind needs. With a map, the user will not get lost.
A. Timeline: This is wrong. This element would be useful if the user needed to understand a sequence of events.
B. Image: This is wrong. We do not know what information the image has.
C. Chart: This is wrong. This device could be used if the user needed to compare some information or to get ,for example, the weekly weather forecast .
