Answer:
Customer care is the base of any industry and its growth. It helps us develop a loyal customer base and improve relationships with our customers.
Explanation:
Answer: Option (A)
Explanation:
Porter's Five Forces is referred to as a apparatus which is used in order to analyze the competition of an organization. It mostly tends to be deduced from the industrial organization economics in order to acquire five forces that further determine the competitive concentration and, thereby, the allure of an organization in term of the profitability.
Here , one of the Porter's five forces i.e. threat of the new entrants is high when it is easier for the new organization to enter the market and vice versa.
Answer:
In my opinion the concepts of diversity and equity must be always adopted in the companies as a way to be successful taking into account different perspectives especially understanding that the workforce should not be based in the personal traits to be considered as barriers for the professional development.
Explanation:
On the other side, those kinds of personal differences must be considered for the benefit of the company if they are going to be considered in some way. For example, in the released campaign of a certain product the members of the company could be encouraged to give their opinion taking into account their cultural background regarding their nationalities, race, religious beliefs familial status and all the characteristic that can make them unique to offer the constructive critics explaining the reasons why the product must be changed in some aspects.
I considered that these diverse traits must not be considered unless it would be for the benefit of the participant workers of the company and the company itself, due to the fact that it is a topic that can result really sensible if it not treated in a careful way.
The correct answer <em>"c. social identification with a group can increase ingroup favoritism."</em>.
In the Jigsaw classroom work, Aronson demonstrated that when a group formed of students from different backgrounds is created and each member shares a specific role, there is a reduction in prejudice and stereotyping. Additionally, subjects tended to improve their relationships within-groups and out-groups.
The cave experiment, two groups of individuals from a similar social background were formed and put into a competition between each other. After the tasks they were assigned, there was a clear increase in prejudice and in-group favoritism from members of both groups.
Both experiments had a different focus on the same issue, which was that social affinity increases behaviors of prejudice and stereotypes in regards to other groups.