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Otrada [13]
4 years ago
9

Jonathon had a problem when submitting an exam in his online marketing class and he received a score of zero, so he sent an e-ma

il to the professor explaining his problem. He was really worried because the exam was due that evening, and he was very pleased when the professor replied within an hour telling him that he scored a 90 on the exam. The professor’s prompt reply to his inquiry is an example of which service quality component?
Social Studies
2 answers:
LekaFEV [45]4 years ago
5 0

Answer: Assurance

Explanation:

Assurance is the factor in terms of quality service that represents reliability and surety for providing complete customer satisfaction for the work. Tracking or monitoring action, resolving issues, handling customer complaints etc are done in prominent manner so that customer does not have further issues or complaint regarding quality of service  .

According to the question, professor's reply within one hour is displaying  assurance quality factor that helps in maintaining , handling and fixing issue of Jonathan achieving zero marks instead of actual scores. He replied soon with solving his issue of scores and reliability on service was displayed.

katovenus [111]4 years ago
3 0

Answer:

Responsiveness

Explanation:

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Answer:

The candidate's disagreements on education issues

Explanation:

In the 2016 election, Chloe voted for the first time.

She was well informed about the issues and debates of the Presidential candidates. She reads newspaper regularly to keep her updated on election issues.

Chloe is highly motivated and she watches the presidential debates in the televisions between Donald Trump and Hillary Clinton. While watching and listening carefully to their debates, Chloe is more likely to pay attention to the candidate's disagreements on the education issues being a student herself.

Chloe, a student, is highly motivated about the education issues that candidates are debating.

Thus the answer is

The candidate's disagreements on education issues

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3 years ago
Please answer its urgent! thanks! (40 points) Incans and Aztecs had a few characteristics in common with the Afro-Eurasia civili
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Answer: D) "Since horses were not introduced to the Americas until Columbus, the Aztecs and Incas did not use horses or advanced weapons, while the Afro-Eurasians had highly developed cavalries and weaponry."

The answer is not A because Afro-Eurasia was composed of giant empires and governments, not small ones. The answer is not B because slavery was acceptable in the Incan and Aztec empires <u>as well as</u> in the Afro-Eurasia. Finally, it can't be C because in Afro-Eurasian governments, <u>only a few</u> were centered on religious beliefs, not all.

7 0
3 years ago
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sukhopar [10]
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3 years ago
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The ladakh desert is mainly in habited by _____​
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Answer: Muslim

Explanation: it shows Muslim in search so Muslim

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3 years ago
Herzberg's findings suggest that the best way for firms to increase worker motivation is to focus on improving pay and making wo
shtirl [24]

Answer:false

Explanation:he mentioned these as disatisfications factors however improving these will not help because there are satisfication factors that will need to be looked at first and there need to be a balance between satisfication factors and disatisfications factors.

7 0
3 years ago
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