As they walk to the car, Erin tells her sales representative, Joachin, that they may need to modify the price structure they jus
t presented to the prospect. Erin bases her statement on the way the prospect folded his arms when Joachin quoted him the prices on the new system. Joachin says he didn't notice. Erin recommends a book on ____ communication to Joachin.
Kinesics communication is the study of physical or body motion, for example, gestures, facial expressions and nonverbal behavior to communicate with other person. In this example, when Joachin says he didn't not notice, Eric asks her sales representative to read a book on Kinesic because Erin folded his arms to communicate her viewpoint which Joachin is unmindful.
The narrator calls Della and Jim "the most wise" for each giving up their most valuable items for each other even though giving up their most precious possession ruined one another's gift.
