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3 years ago

Which of the following terms refers to any direct interface between customers and a company (online, by phone, or in-person)?

Business

1 answer:

Slav-nsk [51]3 years ago

6 0

Answer:

D. Touchpoint

Explanation:

Touchpoint is the term refer to any direct interface or interaction between customers and a company. Touchpoint bring customer close the brand and it help the business to understand their customer´s need and requirement, which also help to build reputation and penetrate in the market. Company use different customer touchpoint like website, emails, in-store Cashiers, billboards, etc.

Channels are not touchpoint. It is medium to understand where customer come from, however, touchpoint very specific.

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3 years ago

Allison has a horse stall cleaning business that has been growing rapidly since she started it three years ago. She estimates th

Reil [10]

Answer: 13.2%

Explanation:

Given data:

No of stores in the market = 5000

No. of store owners = 2000.

Allison charges = $8/month

Sam charges = $8/month.

Solution:

The market penetration rate would be calculated based on potential customers.

Using our general formula,

Market penetration=Numbers of customers who purchased Allison derived sales and Sam derived sales /Total potential population

Where,

Total potential population=1,500

•Allison derived sales = 129 customers

•Sam derived sales = 69 customers

•Numbers of customers who purchased Allison derived sales and Sam derived sales=129 customers+ 69 customers

•Numbers of customers who purchased Allison derived sales and Sam derived sales =198 customers

Let’s input this into our general formula.

Market penetration

= 169 customers/1,500

= 0.132*100

= 13.2%

The market penetration rate based on potential customers is 13.2%

8 0

2 years ago

One of the benefits of a next actions list is that it

puteri [66]

Based on findings suggested by David Allen in his book titled "Getting things done, " one of the benefits of a next actions list is that it "provides clarity, peace of mind, and focus."

When you have a Next action list available, it implies that you know what to do next as you finish one task.

This is also based on the idea that finding what to do next coupled with how to do it can lead to mental stress.

Hence, in this case, it is concluded that one of the benefits of a next actions list is that it "provides clarity, peace of mind, and focus."

Learn more here: brainly.com/question/22001271

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2 years ago

True or false? Affinity Audiences allows advertisers to reach people who’re actively researching and intending to buy the produc

Andrej [43]

Answer:

True

Explanation:

Affinity audiences are part of an audience that is targeted for an advertiser’s display campaigns. Advertisers raise their product awareness by targeting groups based on their passions, lifestyles and specific interests. Let us suppose that you have a new line of makeup that you wish to advertise. The best approach is to target women who constantly do a research of makeup and passionate about this environment.

6 0

3 years ago

Sunland Company had the following department data: Physical Units Work in process, beginning 0 Completed and transferred out 909

ElenaW [278]

Answer:

Equivalent units of production= 98,700

Explanation:

Giving the following information:

Physical Units Work in process, beginning 0

Completed and transferred out 90,900

Work in process, ending 7,800

Materials are added at the beginning of the process.

To calculate the equivalent units, we need to use the following formula:

Units completed in the period + Equivalent units in ending inventory WIP (units*%completion) = Equivalent units of production

Equivalent units of production= 0 + 90,900 + 7,800*1

Equivalent units of production= 98,700

Because the materials are added at the beginning of the process, the percentage of completion is 100%.

4 0

3 years ago

Which of the following terms refers to any direct interface between customers and a company​ (online, by​ phone, or in-person)?

Which of the following terms refers to any direct interface between customers and a company (online, by phone, or in-person)?