I would say letter A would be the answer
Mathilde is lazy and unimagative because she feels uninspired to wear what she wants.
Answer:
Hey there!
The correct answer is, "The public service announcement uses a spoken format to present a claim, reasons, and evidence explaining why people should donate to the shelter.
"
Because this aired on radio, it used spoken formate to present a claim, reasons, and evidence explaining why people should donate to the shelter.
Let me know if this helps :)