Maureen is assessing a patient who doesn't feel comfortable in medical settings and prefers home remedies over prescribed medica
tions. Which of the following comments demonstrates Maureen's client-centered approach to avoiding conflict? O A. "Home remedies actually rarely treat illnesses." O B. "You must be frustrated. What remedies have you used so far to treat your illness?" C. "We are medical staff members and know how to best treat your illness llll D. "Please let us prescribe you an antibiotic."
"You must be frustrated. What remedies have you used so far to treat your illness?"
Explanation:
Hi there!
Reflecting on the client's situations will most likely not cause a conflict. "Home remedies actually rarely treat illness" will make the client feel like they don't know what they are talking about. "We are medical staff members and know how to best treat your illness" will make it sound like Maureen and her staff are better and know more than the client. "Please let us perscribe you an antibiotic" won't do it either, because the client will resist in such treatment.
However, "You must be frustrated. What remedies have you used so far to treat your illness?" will reflect on the client's situation and make them feel heard. It will sympatize on their scenario and give them a chance to explain themselves. Therefore, it is the best option.
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