Answer:
b. keep the reader's attention until the reasons for the bad news have been explained
Explanation:
Indirect strategy is a method of writing where the author gives little hints of situations that will happen soon in the narrative, but will not be pleased by the reader, ie readers will be unhappy. Using the indirect strategy, the author keeps the reader's attention until the reasons for the bad news are explained.
Nonprogrammed decisions are made in response to situations that are unique are poorly defined and largely unstructured and have important consequences for the organization. Examples are decisions to build a new factory develop a new product or service and enter a new geographical market. and please follow me
