Supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the cust

Question

3 years ago

11

Supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the cust

omers such as list generators, campaign management systems, cross-selling and up-selling, customer service and support, contact centers, sales force automation, web-based self-service, call-scripting and campaign, sales, contact, and opportunity management is called?

Computers and Technology

1 answer:

Jet001 [13] · Answer 1 · 2022-02-22T20:58:00+03:00

Answer:

Operational CRM.

Explanation:

Operational CRM can be described as most of the programs that allow a company to taking care of the desires of the consumers. The structure links and maintains the selling, marketing, and customer support activities of a corporation, thus providing a structure that requires customer service.

So, the following answer is correct according to the statement.