Answer:
standard set by the company and those delivered by the employees.
Explanation:
Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.
Gap model of service quality comprises of finding out the gaps and then working over it.
In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.
This gap was filled by the company by providing proper training ,skills and resources to the customers.
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Answer:
a. Transportation problems
Explanation:
In Business management, problems which deal with the direct distribution of products from supply locations to demand locations are called transportation problems.
Transportation is a supply chain technique which primarily includes all of the process involved in the distribution of finished goods and services from the production line to the consumers or end users, so as to meet their needs or wants.
Answer:
38880
Explanation:
Budgeted sales -870 boxes
Each box requires 44 pounds of clay
Opening inventory of clay = 3900 pounds
Closing inventory of clay = 4500 pounds
Clay mix cost - $0.40
Labor rate = $12/hr
Monthly purchase = budgeted sales + closing inventory - opening inventory
(870*44) + 3900 - 4500
38280 +4500 - 3900 = 38,880