Answer:
trade unions
Explanation:
as they ensure to protect employees rather than customers.
 
        
             
        
        
        
What Courtney is experiencing in the question is a process called service recovery. 
It refers to a paradox where a customer will think highly of a company when the company has fixed the problem that the customer is facing from its service, compared to how the customer would perceive the company when it gives a non-faulty service. 
Customer retention is mainly determined by how a company resolves a problem that a customer faces due to a faulty service or product.
 
        
                    
             
        
        
        
Answer:
$1,467.88
Explanation:
Net pay is the amount one receives after subtracting deductions from the gross pay. Therefore, net pay is the gross pay minus all the deductions such as social security, federal and state taxes.
In this case, the gross pay is $1,828. The total taxes are $ 360.12.
The net pay will be $1,828 -360.12.
= $1,467.88 
 
 
        
             
        
        
        
Answer:
The net Cash collections from customers were $85683.
Explanation:
The direct method for calculating net cash flow involves deducting from cash sales only operating expenses that needed cash. 
Cash collections from customers by Washington company are:
Accounts Receivable, January 1 + Sales - Accounts Receivable, December 31
=$16,099 + $76,821 - $7,237
=$92,920-$7,237
=$85683
The net Cash collections from customers were $85683.
 
        
             
        
        
        
Answer:
C. 1.3
Explanation:
market to book ratio = market capitalization / book value
- market capitalization = total stocks outstanding x stock price = 10,200,000 stocks x $16 = $163,200,000
- book value = stockholders' equity = $125,600,000
market to book ratio = $163,200 / $125,600 = 1.299 ≈ 1.3
The market to book ratio basically measures a company markets value versus its book value. Generally, if a company is profitable and successful, its market to book ratio should be higher than 1.