Irony and a metaphor is the best answer to this
Answers: (please read the descriptions)
An email giving details of five broken vases received from a seller:
- Claim - part of me wants to say that this is a request, but nothing in the sentence says that the customer wanted to be refunded or receive a new product. With this knowledge, this is most likely a claim since the customer is making a claim about the product received. However, I could be incorrect.
A letter outlining an idea to increase a company's sales by 10 percent:
- Proposal - This is an idea, not a plan in effect. Therefore, it is a proposal.
A letter complaining about the service at a dry cleaner:
- Claim - Once again, I want to say that this is a request, but nothing in the sentence says that the customer is requesting a refund for the service, so I am going to say that this is a claim since the customer is making a claim about their service. Once again, I could be incorrect.
An email asking employees to attend a charity event:
Answer:
Before the Pentagon signed a 2013 order allowing women to serve in all ground-combat military positions, women in combat zones could only fill support positions.
Horrified would be more dramatic in the sentence so its not horrified. Its not sad because there is no remorse. Its not embarrassed because there is no words expressing the feeling embarrassed. So your best bet is hesitant.
Spea or reply seems like a good idea
