As a technical support rep, Michael's first task will be option b: Determine the purpose of the message he will send as a response.
<h3>Who is a technical support rep?</h3>
The role or duty of a Technical Support is known to be any person that tends to troubleshoot customer tech issues.
Note that they are said to be people who often resolve issues that are linked to computers, phones, tablets, and others.
Therefore, As a technical support rep, Michael's first task will be option b: Determine the purpose of the message he will send as a response.
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See option
a. conduct any necessary research
b. determine the purpose of the message he will send as a response
c. Hit the "reply" button
d. start composing his reply
Answer:
Option (D) i.e., Parallel start up is correct option to the following question.
Explanation:
Parallel startup is also an application or software or a way of using the application of the other Operating System in others just like that the following XYZ inc. has trust on older platform but their system give them cautions for update then they use parallel set up by which they also use old software, as well as they, use the Mac's software in Windows. This strategy provides both the option of usage.
Answer: True
Explanation: Because anyone can post something and it can be non reliable