Answer:
a. tasks make high-skill demands on employees.
Explanation:
A Total Quality Management program can be defined as an approach used to improve flexibility, effectiveness and competitiveness within an organization.
The philosophy of this approach contains a system that encompasses the organization as an integrated and consistent system, with the participation of people grouped in multifunctional teams, focused on improving management, customer service, training and development that will lead to the continuous improvement of organizational processes. .
Therefore, among the alternatives presented, the one that least fits as a factor that can negatively influence the success of a TQM program is that the tasks demand a lot from the employees, because one of the focus of this approach is the development of skills and abilities of employees in order to generate continuous improvement also of the company's human capital, essential to contribute to the objectives that will generate total quality.
Answer: Cross Shopping
Explanation: Cross shopping is a technique there a single consumer plays around different suppliers to get the goods of his/her liking. It involves having conflicting needs and purchasing premium and budget products. In this case,Calvin loves eating at mcdonald's claiming they have the best fries, but for dessert he likes to eat cakes only at kaminsky's. Since, Calvin is shopping from different suppliers to get the products of his liking his behavior will be called cross shopping.
Answer: c. They criticized or disparaged the IMF.
Explanation:
In the 2001 film, <em>Islam and America: Through the eyes of Imran Khan</em>, it is shown that the average person in Pakistan know what the IMF is and detests them. They criticized and disparaged the IMF with some reasons given being that;
- the IMF is a way for the Developed world to economically colonise Pakistan
- the IMF is tool for the Americans to use and try to assert control
- the IMF forces governments to raise utility prices to meet their conditions or pay back loans which makes poor people suffer the most.
Explanation:
A focus group can be defined as a qualitative marketing research method where some people with common characteristics are brought together in a group who are guided by a trainer to promote discussions on a particular topic of interest and gather information to assist in decision making.
To organize focus groups for an innovative German-style fast food restaurant, you could separate 3 groups, the first being ages 18 to 30, the second 30-45 and the third group 45 and above.
The screening criteria could be, sources of income, profession, sex, taste for food, hobbies, etc.
The questions to ask could be related to the number of times a week people eat fast food, what is your favorite German food, how much are you willing to pay for the options offered in the restaurant, what elements do you consider most attractive in a restaurant ,etc.
Hop it helped you and you get a good grade on that assignment
