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NeTakaya
3 years ago
10

Marcel works in the linen department of a large department store. When a customer arrives to collect a tablecloth that she had s

pecially ordered, she is disappointed to know that the delivery of the ordered merchandise has been delayed. Marcel is able to use empowerment to bridge the _____ by offering to deliver the product to the customer's residence.
A. knowledge gap
B. delivery gap
C. communication gap
D. brand gap
Business
1 answer:
galben [10]3 years ago
5 0

Answer:

The correct answer is B

Explanation:

Delivery gap is the gap which is the difference among the service delivery policy and the standard and the actual delivery of the product or the service.

Marcel works in the department of linen, so when the customer reaches the store for collecting the tablecloth ordered by her but got disappointed by knowing that the delivery has been delayed. Therefore, Marcel is trying to cover the delivery gap by offering that the product will be delivered to the residence of the customer.

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The idea that the mission of business is to produce goods and services at a profit, thus maximizing its contribution to society
lara31 [8.8K]

Answer:

Milton Friedman.

Explanation:

Milton Friedman is an American economist born on the 31st of July, 1912 in New York, United States of America. Milton is a Nobel laureate for his notable work on monetary history and theory, consumption analysis and the complexity of stabilization policy.

The idea that the mission of business is to produce goods and services at a profit, thus maximizing its contribution to society is associated with Milton Friedman.

This ultimately implies that, most business firms have a mission of producing goods and services that meets the need or requirements of the consumer, as well as generating profit to the business firm.

3 0
2 years ago
Welk type preferente aandelen krijgt niet per se een dividend, ook al heef t de onderneming een netto winst ?
andreev551 [17]

Answer:

Aandelen geven recht op een deel van de winst. Soms houdt een onderneming de winst en investeert die winst in de groei van de onderneming. Maar vaak wordt een deel van de winst uitgekeerd als dividend aan de aandeelhouders. Het dividend varieert met de hoogte van de winst en het aantal uitstaande aandelen.

Een preferent aandeel is een op inkomen gericht aandeel met een vast dividend, dat wordt uitgedrukt als een percentage van de nominale waarde. Hiermee lijken prefs, zoals deze aandelen ook wel worden genoemd, op obligaties. Alleen behoort het preferente aandeel tot het risico kapitaal. Er moet dus wel winst zijn gemaakt, omdat het preferent dividend uit de winst wordt betaald.

Een groot verschil tussen preferente en gewone aandelen als het om het dividend gaat. Dividend op gewone aandelen is niet gegarandeerd en kan per uitkering verschillen. Preferente aandelen hebben een vast dividend! De meesten hebben een rating van “BBB-“ of hoger en zijn hiermee behoorlijk safe. Uiteraard zullen we kritisch moeten kijken naar de financiële situatie van een bedrijf.

Als je preferente aandelen bezit, ben je net als bij gewone aandelen mede eigenaar van een bedrijf. In de meeste gevallen heb je als preferent aandeelhouder geen stemrecht. De houders van deze aandelen hebben voorrang op de gewone aandeelhouders als er iets te verdelen valt. Als een bedrijf bijvoorbeeld failliet gaat, worden de crediteuren als eerste betaald, dan de obligatiehouders en hierna de houders van preferente aandelen, gevolgd door de houders van gewone aandelen. Gewone aandeelhouders staan dus als laatste in de rij. Worden er geen obligaties uitgegeven, bent u als eerste aan de beurt in de reeks van beleggers.

5 0
2 years ago
How did the paleolithic people came to know about fire<br><br>very short ​
Mekhanik [1.2K]

Answer:

There are multiple theories, nobody can be 100 percent sure how but here are 2 main theories:

Explanation:

-Lightning strikes a nearby tree, which catches fire. Frightened but inspired, these cavemen venture out, bring burning sticks back into their cave and learn to use fire.

-They may have used pieces of flint stones banged together to created sparks. They may have rubbed two sticks together generating enough heat to start a blaze.

6 0
3 years ago
All of the following statements about the economic philosophy in Texas are true EXCEPT
ZanzabumX [31]

Answer:

The answer is: B) The median wage in Texas is much higher than the national average. THIS STATEMENT IS FALSE.

Explanation:

If you take the facts from the Census ACS 1 year survey, the median household income in Texas is $59,206 (2017 data) and a median hourly wage of $17,06 (2016 data from the Bureau of Labor Statistics).

If you compare those numbers with the national average, the US median household income is $60,336 (the national average is $1,130 higher than the Texas median household income). Historically the Texas median household income has been lower than the national average.

If we consider the median hourly wage in Texas of $17,06 (2016 data) and we compare to the national hourly wage of $17,81 (2016 data from the Bureau of Labor Statistics) we can clearly see it´s also lower. The top ten states with the highest median hourly wage are: Alaska, Massachusetts, Connecticut, Washington, Maryland, New York, New Jersey, California, Minnesota, Hawaii, with hourly wages ranging from $22.68 to $19.24

7 0
3 years ago
Cooltreet, Inc., combines sugar, cream, eggs, and flavorings, then churns and cools the resulting mixture to a very low temperat
viktelen [127]

Answer:

process manufacturing

Explanation:

Process manufacturing is a type of manufacturing where certain recipes are used to create the end product. Process manufacturing is associated with the FMCG industry and pharmaceuticals mostly. It is contrasted with discrete manufacturing, where the end product is not in a bulk, like in process manufacturing.

6 0
3 years ago
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