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Aleks04 [339]
3 years ago
8

business processing company, trains all of its employees in handling customer calls. After the completion of the training, the c

ompany monitors the phone calls of the employees to determine the effect of the training. This evaluation best exemplifies a _____ measure of training evaluation.
Business
1 answer:
Papessa [141]3 years ago
5 0

Answer:

Goo

Explanation:

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__________ wants to administer a satisfaction survey to its current customers. Using their customer​ database, the company rando
Angelina_Jolie [31]

Answer: Simple random

Explanation: In statistics, a simple random sample is a subset of individuals chosen from a larger set. Each individual is chosen randomly and entirely by chance, such that each individual has the same probability .In this technique, each member of the population has an equal chance of being selected as subject. The entire process of sampling is done in a single step with each subject selected independently of the other members of the population. Simple random sampling is a method used to cull a smaller sample size from a larger population and use it to research and make generalizations about the larger group . Simple random sampling is the most basic and common type of sampling method used in quantitative social science research and in scientific research generally.

5 0
3 years ago
Read 2 more answers
A customer has submitted a claim to have his cell phone replaced at no charge. However, the customer’s warranty expired 11 month
erica [24]

Answer:

(I)

b. Use the reasons-before-refusal plan.

(II)

a. Keep the refusal respectful, sensitive, and upbeat.

b. Disclose all reasons for the refusal.

d. Provide alternatives that encourage the customer to continue business with you.

Explanation:

  • In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
  • In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
6 0
3 years ago
Net Purchases + Purchases Returns and Allowances + Purchase Discounts equals:
allochka39001 [22]

Answer:

OB. Gross Purchases.

Explanation:

Gross purchases represent all the purchases a business made in a particular period. It includes returns outwards ( purchases returns),  discounts and allowances received.

Net purchases are calculated by subtracting purchase returns, discounts received, and allowances from gross purchases.

Therefore, Net Purchases + Purchases Returns and Allowances + Purchase Discounts= gross purchases.

4 0
3 years ago
Gargoyle Unlimited Gargoyle Unlimited is planning to issue a zero coupon bond to fund a project that will yield its first positi
asambeis [7]

Answer:

The answer is 6.72%

Explanation:

Calculating the imputed rate from a discount bond as follows:

( 1 + i  )^n = FV / PV  

( 1 + i )^3 = FV / PV,   here FV= 1000 and PV= 727.25

so putting values in equation we have:

( 1 +i )^3 = 1000 / 727.25  

( 1 + i )^3 = 1.375  

solving for i

( 1 + i) = 1.375^1/3  

( 1 + i ) = 1.112  

i = 0.112 before tax rate

0.112 * (1 - tax rate) = after tax interest rate

0.112 * .60 = 0.0672 = 6.72%

thus the expected after tax cost of this debt issue is 6.72%

5 0
3 years ago
A map from trade development commissions or chamber of commerce can be more useful that google maps for identifying
Marrrta [24]

A map from trade development commissions or chamber of commerce can help identify <em>major areas of commerce and location.</em>

Explanation:

Google map helps with location of building but will not give information about the commerce aspect of the building.

But since the Trade Development Commission has exclusive responsibility to provide that, then it will be more useful to identify major areas of commerce and their locations.

#learnwithbrainly

8 0
3 years ago
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