Question

Which of the following statements is representative of what might be asked in a situational interview? "Tell me about a time you showed leadership in a difficult situation." "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" "Can you think of a time when you were especially proud of your management skills? Tell me about that." "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Describe how you handled the situation."

Answer 1

Answer:

"Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?"

Explanation:

Situational interview questions paint a picture of a situation and the interviewee is asked what they would do in that particular situation.

The main aim of situational interview is to analyse the problem solving ability of a candidate when there is little preparation and on short notice.

The question "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?"

Is meant to analyse how a candidate will handle an irate customer, his answer will give insight into his problem solving ability.