<span>Most human communication cannot be understood outside of the context in which it occurs</span>
Answer:
The correct answer is c. Give readers the good news immediately.
Explanation:
The message mentioned in the question is a type of <u>apology</u> presented to the customer. The opening sentence implies that there is some bad news. It would be better if the author would have presented the good news first because that would <u>keep the readers involved</u> and persuade them to read the text further.
Giving good news first gives a <u>positive impression</u> to the readers and compels them to read the text till the end.
'Horse of another color' is the opposite expression from Shakespeare's 'a horse of that color' in the Twelfth Night Act 2 Scene 3 where Maria told Sir Toby Belch that her purpose was indeed a horse of that color which meant that Sir Toby Belch got the same idea as hers. So, 'horse of another color' is an idea different from the other.
Answer:
It helps us organise our thoughts, plan actions, consolidate memory and modulate emotions. In other words, it helps us control ourselves. Talking out loud can be an extension of this silent inner talk.
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