Answer:
Service products cannot generally be produced in advance or stored.
Services are typically variable, and in almost every service offering, the service cannot start until the customer arrives and actively participates.
Explanation:
Services have distinguishing characteristics that differentiate them from goods.
To start with, services cannot be produced in advance as production and consumption happen at the same time.
Also,the customer must be present and actively contributes to the delivery of the service, for instance, haircut cannot happen except the customer comes to the salon and obeys the instructions of the barber as they go along.
Besides,there is no physical substance in service unlike purchase of goods.
Answer:
b. a discount.
Explanation:
A reduction from the list price that a seller gives a buyer as a reward for some activity of the buyer that is favorable to the seller is called __a discount._______.
Answer:
average hours = 200
average hours = 166.67
Explanation:
given data
vans produced = 7,200
labor productivity = 0.10 vans per labor hour
Laborers = 360
to find out
How many hours average laborer work that month and If productivity can be increased to 0.12 then How many hours average laborer work
solution
average laborer work that month is express as
Laborers × average hours × labor productivity = vans produced
put here value
360 × average hours × 0.1 = 7200
so
average hours = 200
and
Laborers × average hours × labor productivity = vans produced
put here increase productivity
360 × average hours × 0.12 = 7200
so average hours = 166.67
Answer:
Explained below:
Explanation:
The basic similarity between TQM and Six Sigma quality-management techniques is that each one is a quality control approach and the basic difference between Six Sigma and TQM is the method that each one addresses quality check.TQM determines quality up to that level to which a product attends standards designed inside the company while Six Sigma trades the representation of quality to a relational one, maintaining that quality is based on the fewer number of lacks, which is necessary to be eliminated as much as attainable.
Answer:
C. Personal selling
Explanation:
In personal selling, a sales representative engages the customer on a one-one conversation in an attempt to persuade them to buy a product or service. The sales person makes us of his or her skill, experience, and abilities to convince the buy the goods or services. Personal selling is also known as face-face selling.
Personal selling requires a sale representative to have good interpersonal skills. The salesperson will point out at the salient features and benefits in a bid to convince the customer that the product will add value to them. The customers seek as much information as they desire and gets the opportunity to negotiate for better prices.
