Adam has to tell the members of his department that the office timings have changed from flexible timings to a strict nine-to-f
ive day. He calls a meeting to explain the change. Participants begin arguing and asking multiple questions about the new timing policy. The next day, Adam realizes that most people still do not have a clear idea about the change, as a result of the confusion at the meeting. Which of the following explains why the message was not understood? A. The sender did not decode the message appropriately. B. The noise in the process interfered with the transmission of the message. C. The recipients did not encode the message correctly. D. The channel was not appropriate for the delivery of this message.
The channel was not appropriate for the delivery of this message.
This type of information should be disclosed by a short message or email. There was no need to call a meeting to discuss the new work schedule, just to communicate it.
