Question

Gary is the founder of an animal shelter; he shares a special bond with animals. Hence, he prefers to employ people who care for animals. The caretakers at his shelter are hardworking, trustworthy, and sensitive to the needs of the rescued animals. This is an example of _____
A) concertive control
B) objective control
C) bureaucratic control
D) normative control

Answer 1

Answer:

D) normative control

Explanation:

Based on the information provided within the question in regards to the situation it seems that this is an example of normative control. This term refers to making decisions based on behavioral patterns and actions that you deem acceptable instead of following a set of guidelines and procedures. Which is what Gary is doing by focusing on the way that the individuals handle and care for the animals as opposed to what they know when hiring.