Disappointed by airline industry and the services provided by airline industry is given below
Explanation:
1.Disappointed customerwill not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.
2.In an airport environment, and in particular in a hub station with the high volume of connecting traffic and increased probability that you will experience some sort of service disruption, this is even more critical. When you get a sandwich you don’t like or your movie freezes or your bed is not made-up to your liking, you are upset and looking for someone to remedy the situation. Once you have established that you will not elevate your tone to match that of the irate customer, you need to do a few more things. You have to listen to the problem and try to see it through the eyes of the customer. He or she will tell you everything you need to know. The actual incident is never at the root of the behavior. The more you are able to convey your empathy for the situation the customer is in – “I was late coming in from New York and I missed the connecting flight to San Francisco, where my sister is getting married tomorrow morning.” – the greater the trust that will develop between you and the customer. More than anything, customers want someone from your company to understand the unfortunate circumstances they have been left in. They want to vent, they want to feel that you have understood and cared about their predicament, and they want a genuine apology. Lastly, they want a solution. They want to see you try to find a fix for their problems, and even if the result is not ideal, they will be brought back to a calm state by your efforts and communication. Maintain good eye contact, let them know what you’re doing, and try to deliver a solution that addresses their concerns. It is not always possible to do this, and companies generally employ a Customer Relations department to handle transactions such as refunds or compensation for situations where the employee and the customer were unable to reach an acceptable resolution at the first point of contact.
3.Essentially, an airline's hard product is the plane itself, and the airline's soft product is the service, food, and the drinks. Hard product can also be non-airplane constituents, such as lounge amenities. Consequently, the food and drinks in the lounge is soft product, while airline lounge showers are hard products.
Answer:
maximum profit = $7500
so correct option is c $7500
Explanation:
given data
mean = 500
standard deviation = 300
cost = $10
price = $25
Inventory salvaged = $5
to find out
What is its maximum profit
solution
we get here maximum profit that is express as
maximum profit = mean × ( price - cost ) ..................................1
put here value in equation 1 we get maximum profit
maximum profit = mean × ( price - cost )
maximum profit = 500 × ( $25 - $10 )
maximum profit = 500 × $15
maximum profit = $7500
so correct option is c $7500
Answer: $1381400
Explanation:
From the question, we are informed that Company A is considering a merger with Company B and that A has 43,000 shares outstanding at a market price of $32 a share while B has 12,800 shares outstanding priced at $44 a share and the merger is expected to create $5,400 of synergy.
The total value of the merged firm will be:
= (43,000 × $32) + (12,800 × $44) + $5,400 - $563,200
= $1,376,000 + $563,200 + $5,400 - $563,200
= $1,944,600 - $563,200
= $1,381,400
Answer:
Dr. Cr.
Salaries Expense $8,000
Salaries payable $8,000
Explanation:
Four days of the week passed until December 31. So, the accrued expense will be as follow:
Payroll for 5 days = $10,000
Payroll for 1 days = $10,000 / 5 = $2,000
Payroll for 4 days = $2,000 x 4 = $8,000
Accrued Expense of $8,000 should be recorded and a liability will be made against this expense as payment has not been made.
