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Tju [1.3M]
3 years ago
6

Companies are turning to customer relationship management (CRM) to improve their customer focus. CRM uses information technology

to create a cross-functional enterprise system that integrates and automates many of the customer-serving processes in which functional business areas?
Business
1 answer:
Wittaler [7]3 years ago
3 0

Answer:

Marketing, sales and customer service

Explanation:

Customer relationship management (CRM) is a business strategy implemented across the entire company that is aimed at improving the company's income, profit, lower cost and increase customer loyalty based on the principle of putting the customer first in management decisions. CRM combines actions, methodologies, and technologies that establishments utilize for managing and analyzing customer correspondence and information within a customer's period of doing business with the establishment so as to improve customer retention, service, and relationship as well as to improve sales.

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Which of the following distinguishes mediation from negotiation? Group of answer choices vested authority with a third party dec
maxonik [38]

Answer:

The correct answer is the last option: Involving a third party.

Explanation:

To begin with, the major difference between the terms of negotiation and mediation is that in the last one there is a third party involved that seeks for the most quickly and benefitial deal for the both parties that are discussing, while in the negotiation there is not a third party and the two parties existing seeks for their own benefits, even if that means to harm the other person in the process of getting the best for one of them. That is why that the mediation needs to use a third party that has to be impartial to the situation and only wants the best for the parties in the conflict.

7 0
3 years ago
The difference between actual and standard cost caused by the difference between the actual quantity and the standard quantity i
victus00 [196]

Answer:

Quantity variance.

Explanation:

The difference between actual and standard cost caused by the difference between the actual quantity and the standard quantity is called the Quantity variance.

For instance, if Tony needs a standard quantity of 50 pounds of iron to construct a burglary, but only used 51 pounds, then the quantity variance is 1 pound of iron.

<em>Hence, the quantity variance is simply the difference between the actual quantity of materials that should be used and the quantity of materials that was used. </em>

5 0
3 years ago
During live ammunition turn-in, the customer service clerk completes which form?
Rina8888 [55]

During live ammunition turn-in, the customer service clerk completes <u>DA Form 581.</u>

<h3>Who is a customer service clerk?</h3>

A customer service representative is in charge of addressing customer concerns, providing information when asked, and offering excellent customer service. Information exchange, addressing and documenting requests, gathering money, and resolving billing disputes are among the duties of customer service clerks. Furthermore, they make certain that clients receive goods or services on time. A strong ability to listen and communicate is required of job candidates. In addition to being able to multitask, they must have strong customer service abilities. Additionally, they will have an advantage if they possess conflict resolution and problem-solving skills.

To know more about DA Form 581 visit:-brainly.com/question/28268115

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8 0
1 year ago
Access to specific knowledge or skills is _______________ power.
Yuki888 [10]
 B information power that the best answer
4 0
3 years ago
Which statement defines equilibrium in a graph showing demand and supply curves? A. It is the point where the demand and supply
bagirrra123 [75]

Answer:

The answer is A.

Explanation:

It is the point where the demand and supply curve intersect

7 0
3 years ago
Read 2 more answers
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