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Tju [1.3M]
3 years ago
6

Companies are turning to customer relationship management (CRM) to improve their customer focus. CRM uses information technology

to create a cross-functional enterprise system that integrates and automates many of the customer-serving processes in which functional business areas?
Business
1 answer:
Wittaler [7]3 years ago
3 0

Answer:

Marketing, sales and customer service

Explanation:

Customer relationship management (CRM) is a business strategy implemented across the entire company that is aimed at improving the company's income, profit, lower cost and increase customer loyalty based on the principle of putting the customer first in management decisions. CRM combines actions, methodologies, and technologies that establishments utilize for managing and analyzing customer correspondence and information within a customer's period of doing business with the establishment so as to improve customer retention, service, and relationship as well as to improve sales.

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Dusty is evaluating two bids to supply fence hardware for the 5 acres of pasture that need to be fenced. breezy submits a bid of
Allushta [10]
Let us see it from a cost-efficiency point of view. We have that every unit of the first selles costs 40$. But the total cost might be higher, since there is a chance for defect. On average, on 3% of the cases the defect will happen and it will cost him 500$. Hence, on average, a fence unit from producer a costs 40$ and has a repair cost of 3%*500$=15$. The total thus is 55$. For the second provider of fences, the standard cost is 50$. Similarly, the average repair cost is 0,5%*500$=2,5$. Hence, the total cost per unit is 52,5$ (total cost=upfront payment+repair costs). We see thus that the lady should win the bid; even if you pay more upfront, the difference in durability makes up the cost difference.
6 0
3 years ago
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In selecting machine usage as the primary cost driver of overhead costs for the Production​ Department, management feels that th
pychu [463]

Answer:

True

Explanation:

Machine is the key component while processing the raw material into finished goods.

This is related to the goods as machine hours are directly related with the number of units.

Accordingly, there is a belief of management that the overheads are directly related to machine hours.

And thus, they are allocated based on machine hours under traditional costing. As therefore, the statement is true as states all of the above things.

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3 years ago
The Latimore Company invested $8.5 million in a new plant in Italy when the exchange rate was 1.1500 euros to the dollar. At the
Maurinko [17]

Answer:

Latinmore made money on the exchange rate movement. It was an exchange rate gain of $369,566. The marginal tax impact was $147,826.

Explanation:

Since the standard practice in accounting is to reflect the current situation of the company, any change in the exchange rate that affects the assets of the company abroad must be recognized. The financial income of exchange gains are registered in the Income Statement and affects the base to pay income tax.

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4 years ago
A company purchased a delivery van for $30,000 with a salvage value of $6,000 on January one, Year 1. It has an estimated useful
insens350 [35]

Answer:

The depreciation expense for Year 1 under units of production method is $5200.

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The units of production method of depreciation charges the depreciation expense based on the activity level for which the asset was used during a period. There is an estimated useful life of the asset in terms of how many units it is expected to produce through out its useful life. The formula for units of production method of depreciation is,

Depreciation charge per unit = (Cost - Salvage value)  /  Total estimated useful  of asset in units

Thus, per unit depreciation is =  (30000 - 6000) / 60000    =  $0.4 per mile

In the first year, the asset is used for 13000 miles so depreciation expense for the year is,

Depreciation expense Year 1 = 0.4 * 13000  =  $5200

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When creating your résumé, you should
charle [14.2K]

Answer:

D

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