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Tju [1.3M]
3 years ago
6

Companies are turning to customer relationship management (CRM) to improve their customer focus. CRM uses information technology

to create a cross-functional enterprise system that integrates and automates many of the customer-serving processes in which functional business areas?
Business
1 answer:
Wittaler [7]3 years ago
3 0

Answer:

Marketing, sales and customer service

Explanation:

Customer relationship management (CRM) is a business strategy implemented across the entire company that is aimed at improving the company's income, profit, lower cost and increase customer loyalty based on the principle of putting the customer first in management decisions. CRM combines actions, methodologies, and technologies that establishments utilize for managing and analyzing customer correspondence and information within a customer's period of doing business with the establishment so as to improve customer retention, service, and relationship as well as to improve sales.

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In two companies making the same product and with the same total sales and total expenses, the contribution margin ratio will be
Bas_tet [7]

Answer:

False

Explanation:

The contribution margin will be higher for the company with the highest fixed expenses. Contribution margin = selling price - variable cost

For example:

                                         Company A                                 Company B

sales price per unit                $100                                            $100

total costs per unit                  $80                                              $80

variable costs per unit            $50                                              $40

<u>fixed costs per unit                 $30                                              $40   </u>

contribution margin                $50                                              $60

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What is the first step in setting up a budget? (1 point)
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Okay so, i don’t know, i’m so sorry.
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A reason why marketing intermediaries such as transport companies and wholesalers have survived is that they
ziro4ka [17]

A reason why marketing intermediaries such as transport companies and wholesalers have survived is that they :Add enough value to products to outweigh the added costs.

<h3>What is  marketing intermediaries?</h3>

Marketing intermediaries can be defined as the people that acts as a link between a manufacturer and consumer.

This Marketing Intermediaries perform important functions as they assist companies or organization to market and sell their product and to as well distribute products from the manufacturer to  end user.

Therefore a reason why marketing intermediaries such as transport companies and wholesalers have survived is that they :Add enough value to products to outweigh the added costs.

Learn more about  Marketing intermediaries here:brainly.com/question/25339343

#SPJ1

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In command economy, who makes production decisions?
earnstyle [38]
I think the most appropriate answer would be C.


I hope it helped you!
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mezya [45]

True

Hope This Helps!       Have A Nice A Day!!

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