1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Tju [1.3M]
3 years ago
6

Companies are turning to customer relationship management (CRM) to improve their customer focus. CRM uses information technology

to create a cross-functional enterprise system that integrates and automates many of the customer-serving processes in which functional business areas?
Business
1 answer:
Wittaler [7]3 years ago
3 0

Answer:

Marketing, sales and customer service

Explanation:

Customer relationship management (CRM) is a business strategy implemented across the entire company that is aimed at improving the company's income, profit, lower cost and increase customer loyalty based on the principle of putting the customer first in management decisions. CRM combines actions, methodologies, and technologies that establishments utilize for managing and analyzing customer correspondence and information within a customer's period of doing business with the establishment so as to improve customer retention, service, and relationship as well as to improve sales.

You might be interested in
Which of the following promotion tools involves building up a good corporate image and handling unfavorable stories and events?
CaHeK987 [17]

Answer:

Public relation

Explanation:

Public relation is assumed to be one of the most efficient tool for making good healthy relation in market. it is practical tool that work firmly and efficiently with cost effective way to promote the business to the next level.

public relation make awareness among the potential customer in a short time period effectively.

8 0
3 years ago
Describe how consumers have influence the success of products in recent years
nevsk [136]
Consumers will buy and continue to buy then will have either positive or negative opinions concerning the product. They will give complaints, useful feedback, and ways that the product could better itself either directly to the creators or indirectly through social media etc. This is the influence that consumers have on the advancement of products.
6 0
3 years ago
Hardwoods, a timber supplying company, contracted with a furniture manufacturer, Taylor Furniture. Hardwoods owned a large plot
Reil [10]

Answer:B. Instead of requesting Oak and Beach wood grown specifically on Hardwood's Land Taylor request shipment of Oak and Beach wood from Hardwood, and specifies in the contract that if Hardwood cannot supply the wood then Hardwood should obtain the requested wood from another Lumber supplier.

C. After the Tornadoes Hardwood and Taylor agreed to a novation where a competing company, Oakempire assumes the duty of Hardwood stated in the original contract.

Explanation:

As regards B option of the answer, Taylor having put a clause in the contract requesting Hardwood to seek supply from another Lumber supplier if unable to meet the demand will make the contract binding on Hardwood

The entry into a novation with Oakempire after the Tornadoes makes the contract binding on Oakempire to deliver as stated in the contract for he has legally assumed the position of Hardwood.

The A and C options of the answer are still cases of contract frustration i.e the loss is beyond the control of the contracting parties , it's an act of God and insurer does not cover such. The first frustration is from new legislation and second is by natural disaster.

6 0
3 years ago
Cash Now Industries just hired 500 new workers to build ATMs and self-service check-out systems at its manufacturing plant in Te
Sliva [168]

Answer:

The correct option is A, insourcing

Explanation:

Insourcing refers to the processes of developing competences,skills and capabilities within the organization rather placing core functions in the hands of external firm by using employees of the company.

Even though insourcing is more expensive in short-term but it is cheaper overall than outsourcing in the long-run.

Outsouring  is contracting tasks to outside firms that are known as experts in their respective fields of human endeavors.

Benchmarking is about comparing processes within the organization with similar firms modes of operations in order to identify best practice

4 0
3 years ago
Rogers has a nail that is 12 centimeter long. He measured and records the length of the nail as 15 centimeters. What is the perc
Oksana_A [137]
Roger is wrong by 3cm, so
3/15 X 100 = 20% error.
8 0
3 years ago
Other questions:
  • Dyan, the owner of expert restoration services, inc., adheres to the "principle of rights" theory. under this theory, a key fact
    6·1 answer
  • Sam will finish high school this year. He does not think he needs any further education. This is a misconception. True False
    12·2 answers
  • uppose that Sam, an economist from an AM talk radio program, and Teresa, an economist from a public television program, are argu
    7·1 answer
  • Which of the following is not considered part of your gross income?
    14·1 answer
  • A deposit would appear as a debit on your bank statement. <br><br> True or False
    10·2 answers
  • Most new jobs in the United States will be in the a manufacturing industries:
    9·2 answers
  • Scenario:
    11·1 answer
  • PLEASE HELP ASAP!! CORRECT ANSWER ONLY PLEASE!!!
    7·1 answer
  • Is rental income debit or credit
    11·2 answers
  • managers typically monitor inventory very closely to ensure that sufficient units are available for sale and to prevent inventor
    8·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!