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agasfer [191]
3 years ago
14

How can i use knowledge of OB to enhance my job performance and career?

Business
1 answer:
kipiarov [429]3 years ago
6 0

<u>Explanation:</u>

Organizational behavior (OB) put simply, refers to the study of how people in an organization behave within groups. Thus, knowing how people behave in a particular organization can help one enhance his or her job performance and career.

For example, a manager who understands that his employees are more concerned about their welfare such as their safety rather than bonuses would have a better opportunity to build good relationships with employees, thereby enhancing his or her job performance and career.

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If the majority of service customers are satisfied, it is likely that all service customers will be satisfied.
Dafna1 [17]

 If the majority of service customers are satisfied, it is likely that all service customers will be satisfied. False

Customer service is the provision of service to customers before, during, and after purchase. This makes it an important part of the customer's value chain. Different industries require different levels of customer service [1], but ultimately, the idea of ​​a well-delivered service is to increase revenue. Awareness of a successful customer service interaction depends on employees who are “adaptive to the customer's personality”. [2] Customer service is often practiced in a way that reflects the company's strategy and values. Good customer service is usually valued by customer loyalty. Customer service is part of a company's intangible assets for some companies and can differentiate them from others in their industry. A great customer service experience can change a customer's overall perception of your company. [3]

Good customer service means consistently meeting customer expectations. Good customer service is fast, easy, personal, and caring. Companies that provide excellent customer service take the time to understand the needs of their unique customer base. J.

Learn more about service customers here

brainly.com/question/1286522

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7 0
2 years ago
Builtrite had sales of $700,000 and cogs of $280,000. in addition, operating expenses were calculated at 25% of sales. builtrite
Leni [432]

This is the presentation of the income statement of Builtrite in order to compute the net income:

Sales                                                                                   $700,000

Less: COGS                                                                        $280,000

Gross Profit                                                                         $420,000

Less: Operating expenses ($700,000 x 25%)    $175,000

          Dividends expense                                   $25,000

          Capital loss                                               $70,000    $270,000

Total                                                                                     $150,000

Add: Dividend income                                         $40,000

          Capital gain                                               $55,000    $95,000

Net income                                                                           $245,000

3 0
3 years ago
Simon lost $4,300 gambling this year on a trip to Las Vegas. In addition, he paid $2,650 to his broker for managing his $265,000
Ostrovityanka [42]

Answer:

Assuming Simon’s AGI is $40,000.

Gambling losses are only deductible to the extent of gambling winnings. Thus,Simon cannot deduct any of the $4,300 gambling losses. The $3,160 transportation expenses are also nondeductible as they are deemed to be personal expenses. The $2,650 broker management fees are deductible as investment fees (miscellaneous itemized deductions subject to the 2% AGI floor), and the $1,030 tax return fees are also deductible as miscellaneous itemized deductions subject to the 2% AGI floor.

Thus, $2,650 + $1,030 – (2% x $40,000 AGI) = $2,880 deduction

6 0
3 years ago
Read 2 more answers
Consider a single period problem where the riskless interest rate is zero, and there are no taxes. A firm consists of a machine
kifflom [539]

Assuming the firm has 100 shares outstanding and debt with a face value of $50 due at the end of the period. The share price of the firm is $0.95.

<h3>Share price</h3>

First step is to calculate the expected payoff to equity

Expected equity=[($80 ×0.5) + ($210 × 0.5)]-$50

Expected equity=($40+$105)-$50

Expected equity = $145-$50

Expected equity=$95

Now let calculate the share price

Share price=$96/100 shares

Share price=$0.95

Inconclusion the share price of the firm is $0.95.

Learn more about share price here:brainly.com/question/1166179

8 0
2 years ago
Coffee and tea are substitutes in consumption. If there is an increase in the price of coffee, assuming a positively sloped supp
exis [7]

Answer:

Will increase

Explanation:

Substitutes are the goods which have high elastic demand or positive cross elasticity of demand. An increase in price substantially affects the demand for a substitute good. For example, if tea and coffee are substitutes, an increase in the price of coffee will increase the demand for tea and the overall surplus in the team market.

5 0
3 years ago
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