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Dahasolnce [82]
3 years ago
6

You’re working on developing communication skills to help manage

Health
1 answer:
Pie3 years ago
8 0
Hello! The correct answer is (B). "You-statements" are accusatory comments that aggravate the other person. In order to solve a conflict, one must listen to the other person, talk directly to the person, and apologize (this is why A, C, and D are not the right answer -- they are guidelines you should strive to follow!). By doing these, the conflict is most likely able to be sorted out in an ethical and civilized manner. I hope this helps!
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