Answer: Customer satisfaction
Explanation:
The customer satisfaction is the term that is used in the marketing for specifically measuring the expectation and also the satisfaction of the consumer by using the products and the services in the market.
The customer satisfaction is one of the important term that is used in the marketing as it helps in improve the business and increase the positive image of the products and the services.
According to the given question, Frank is basically focuses on the customer satisfaction characteristics in terms of total quality of the management.
Therefore, Customer satisfaction is the correct answer.
The newly polished one as there will be less resistance and will travel faster across it
Answer:
Ethical dilemma
Explanation:
This scenario causes a situation of ethical dilemma or also known as ethical paradoxes or moral dilemma. In ethical dilemma both the available choices are wrong and are conflicting with each other the decision between right and wrong is ethics, but when such a situation arises the decision is to be taken by the person facing this ethical dilemma and his/her actions solely depends on the moral choices of the person and his/her views about ethics.
Answer:
a. The stock's price one year from now is expected to be 5% above the current price.
Explanation:
Under gordon model:

If we calculate the value of the stock for the year after that:

to calculate the value of the increase we divide next year over current year.

We have demostrate that next year stock should increase by 1 + growth so statement c is correct.
Answer:
a, b
Explanation:
It is important to note that a lessor's goal is to make a profit, thus he would be more concerned about knowing what is the value realized after subtracting the lease payments from his income taxes and any maintenance expenses that must be incurred as per the lease agreement.
In order to be cost efficient, he might as well determine the net cash outlay of the lease agreement.