a costomer tells you that they “must have” a particular item that you are out of in your store. You can tell that the customer i

Question

2 years ago

8

a costomer tells you that they “must have” a particular item that you are out of in your store. You can tell that the customer i

s impatient and appears to be becoming frustrated. They explain to you that this is the second time they have been to the store to find a product they want is out of stock. Your supervisor is unavailable as they are working with another customer. Briefly describe how you would handle this.

Business

2 answers:

jasenka [17] · Answer 1 · 2022-09-21T05:55:34+03:00

jasenka [17]2 years ago

8 0

I would say Sir/ma'am it seems that we are out of stock on that certain item. You can order online the item that you want. If not then can I have your name or phone number to tell you when we have that item again.
Hope this helps :3

aivan3 [116] · Answer 2 · 2022-09-21T07:34:35+03:00

think first i will calm her down.

Next, i will patiently explain the situation to her on why the stock that she's searching for is unavailable.
Next, i will offer to held one item specially for her when the stock is arrived and notify her as soon as it arrived

hope this helps